TRAVEL ADVISOR · ITINISTRY FOUNDER
Mac Hance
Mac Hance is a working travel advisor and the founder of Itinistry. He also co-founded Main Street Dads Club. His Itinistry guides focus on client intake, trip handoffs, commission records and practical software evaluation.
Updated October 29, 2026
Mac’s Itinistry resources focus on the work around a client trip: gathering useful intake, reviewing a client handoff, separating commission estimates from receipts and testing whether a CRM fits the agency’s process.
Experience behind the guides
Mac is a working travel advisor, the founder of Itinistry and a Co-Founder of Main Street Dads Club. The resource library addresses practical advisor operations rather than consumer vacation shopping.
Topics in the resource library
Client intake and trip context
The client-intake template helps advisors collect dates, traveler details, room needs and priorities before preparing a proposal. The guide distinguishes planning requests from arrangements a supplier has confirmed.
Commission records and reconciliation
The commission guides separate estimates, supplier receipts, advisor splits and adjustments. Worked examples use fictional amounts and percentages to explain the calculations; supplier terms and agency agreements govern real payouts.
Travel CRM evaluation
The scorecard helps an advisor test a client workflow, permissions, export scope and full operating cost. It uses a consistent fictional trip to compare the actual plan being evaluated rather than assuming that feature names establish parity.
How to use the guides
Start with a sample record
Use fictional travelers and sample amounts while evaluating a workflow. Keep real client data in approved systems and check permissions before importing records or sharing a portal link.
Keep evidence with the decision
Confirm supplier facts through authorized sources. Keep booking terms, remittance statements and tested export results attached to the relevant trip or evaluation record.
Ask about your agency’s workflow
Contact Itinistry with a product or workflow question. The guides are operational resources and do not replace supplier confirmation, an agency agreement or professional accounting advice.
Guides from Mac Hance
- A practical Disney travel agent CRM checklist
- A Universal travel advisor workflow that stays organized
- Free travel agent questionnaire and client intake template
- Travel agent commission reconciliation checklist, with a clear example
- Travel agency CRM evaluation: an 8-point scorecard
- Travel agent commission tracking: what to record and when